Lubega appointed head of new Digital Service Unit

12th May 2025 By: Natasha Odendaal - Creamer Media Senior Deputy Editor

South Africa’s Presidency has established the Digital Service Unit, to be led by South African technology entrepreneur Melvyn Lubega, to coordinate the implementation of the Roadmap for the Digital Transformation of Government.

Lubega is a globally recognised technology pioneer who cofounded Go1, a platform used by businesses, nonprofit organisations and governments in more than 60 countries. He has advised governments in Africa, Asia and Europe on digital transformation programmes.

The roadmap, set to be launched on Monday as a key pillar of the second phase of Operation Vulindlela, targets a whole-of-government effort to modernise services and sets out a focused plan to modernise delivery of government services through investment in digital public infrastructure.

These crucial digital reforms will enable all citizens to access seamless government services through a single trusted platform. This will be driven through improvements in identity verification, real-time payments, and data exchange.

Operation Vulindlela Phase II was launched on May 7 by President Cyril Ramaphosa, to accelerate the implementation of structural reforms to enable economic growth and job creation.