An AI-powered Enterprise Resource Planning (ERP) solution has been launched by Sage, specialists in accounting, financial, human resources, and payroll technology for small and mid-sized businesses.

Delivered as a fully managed cloud service, the next-generation Sage X3 offers organisations a streamlined environment that simplifies upgrades without compromising deep customisation and sets the foundation for continuous, AI-driven innovation and scalable performance.

Designed for mid-sized organisations with complex needs, the solution is a continuously updated cloud service and is fully embedded with Sage AI and Sage Copilot, the AI-powered assistant that supports users with relevant insights and practical help inside their daily workflows.

Users gain access to new Sage Copilot capabilities, including Sales Insights, which aims to help uncover revenue opportunities faster, and the Sage Copilot Chat experience, allowing users to ask questions directly within their workflow. The capabilities enable users to interpret information, accelerate decision-making, and remove repetitive tasks.

Sage has also announced its upcoming AI Agents, a new generation of connected services that will work proactively across finance, compliance and operations. These agents are designed to draw on trusted data to complete tasks, anticipate needs and keep key processes running in the background– aimed at helping customers to move to a more autonomous, intelligent way of working.

“Delivering Sage X3 as a cloud solution gives customers agility and confidence,” said Sage executive VP Dan Miller. “It strips away the burden of system maintenance while preserving the powerful configurability that makes Sage X3 stand out. By combining cloud, our partners’ deep industry knowledge, Copilot, and future AI Agents, we’re helping businesses save time, move faster, adapt, and focus on what really drives growth.” 

The company says this evolution of its Sage X3 solution removes hosting complexity and manual maintenance, enabling Sage partners to focus on delivering strategic value and industry-specific expertise. Managing updates and version control helps partners deliver tailored solutions faster, backed by the stability of a managed service.  

Initially available to customers in the UK, US, and Germany, the next-generation solution will be available in South Africa in the near future.