CSIR, department partner to improve govt service delivery
The Council for Scientific and Industrial Research (CSIR) and the Department of Cooperative Governance (DCoG) have formed a strategic partnership that will leverage the CSIR’s resources, research and development (R&D) capabilities and facilities to enhance the capacity of government structures to deliver services efficiently and effectively.
The CSIR aims to support the DCoG through various R&D capabilities, such as geospatial technologies for effective disaster risk management and comprehensive environmental monitoring.
Capacity-building programmes under the partnership will bolster the competencies of government officials and stakeholders and technology solutions in areas such as infrastructure management, health informatics and agricultural technologies.
These integrated solutions are intended to boost productivity and improve quality of life for citizens, the CSIR says.
The partnership will focus on several key areas to enhance the performance of local government, including developing disaster management systems with advanced software, infrastructure, techniques and processes to improve preparedness, response and recovery.
Professional services, such as advisory services and consulting, will support effective decision-making and strategic planning, the research council said.
Additionally, implementing smart city infrastructure and technologies will optimise urban management, improve service delivery, and enhance the quality of life for citizens, while establishing rapid response and intervention control services will ensure timely and effective emergency interventions.
The application of R&D in digital technologies, including AI, data analytics, remote sensing, blockchain, and the Internet of Things, will drive innovation in public service delivery, the CSIR says.
The partnership will support the DCoG’s initiatives to promote sustainable development through innovative technology solutions and data-driven decision-making.
“This partnership will be crucial in fostering innovation and supporting the National Development Plan's vision of an efficient and effective cooperative governance system, as well as aligning with the objective of building a capable and developmental State,” says DCoG director-general Mbulelo Tshangana.
Both parties also aim to enhance stakeholder engagement by improving communication and collaboration among government entities, communities, and other stakeholders.
This will help create a more inclusive governance process and develop strategies that use targeted R&D outcomes to mitigate risks and build resilience against disasters and other significant challenges.
“The signing of the memorandum of understanding represents a pivotal step towards advancing governance, service delivery and sustainable development in South Africa,” says CSIR CEO Dr Thulani Dlamini.
This partnership provides a platform for the CSIR to use its extensive resources and R&D expertise aimed at effectively addressing critical challenges, enhancing government efficiency and significantly touching lives through innovation.
He also highlighted the CSIR as a multidisciplinary hub of resources and R&D capabilities, which was adept at addressing critical challenges and enhancing government efficiency.
Both organisations are committed to enhancing governance and service delivery and contributing to the wellbeing of South African communities.
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