MTN Ghana on track with non-compliant deactivations
Telecommunications group MTN Ghana is on track to restrict all services, by the end of December 2, to the 5.7-million affected subscribers who had not completed both stages of the subscriber registration process by November 30.
This is part of the company’s process of complying with Ghana’s National Communications Authority’s (NCA’s) directive to all operators in the country to deactivate non-compliant subscribers, with a three-day allowance post the deadline.
Stage 1 comprises the linkage of the Ghana card and stage 2 the capture of biometric data.
As at the November 30 deadline, MTN Ghana had 22.1-million subscribers that had completed stage 1, of which 16.4-million had also completed stage 2 of the subscriber registration process.
The 5.7-million impacted subscribers, representing about 3% to 4% of MTN Ghana’s service revenue on an annualised basis and less than one per cent of MTN Group’s service revenue, had only completed stage 1 but had not yet completed stage 2 by the end of December 2.
“MTN Ghana remains committed to supporting the Government of Ghana’s efforts to continue driving subscriber registrations and has implemented several initiatives to accelerate the process,” the company said in a statement on Friday.
“These include increased campaigns and visibility on various platforms and channels, offering incentives for registration and the introduction of new channels through which customers are able to register, including mobile registration units in more remote areas, as well as enhanced customer education.”
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