New portal gives South African law enforcement access to safety-related user data
Global mobility and urban services platform inDrive has introduced a dedicated ‘Law Enforcement Request’ portal in South Africa, to provide a secure and formal channel for authorised law enforcement officials to request user data strictly for public safety and law enforcement purposes.
The portal includes a form designed solely for verified law enforcement personnel to submit official requests. By submitting a request, officials acknowledge that they are acting in their official capacity. All information provided is intended exclusively for law enforcement use and may not be shared with any third parties.
“This portal reinforces our commitment to working hand-in-hand with law enforcement and other stakeholders to prioritise safety across all our services,” said inDrive country government relations manager: Africa Mary-Anne Momoh-Ige. “We recognise that quick, secure access to information is crucial for effective investigations, and this tool helps make that possible while maintaining user privacy and data integrity.”
inDrive South Africa country representative Ashif Black added: “Safety is at the core of our operations, and this initiative is another step toward building a trusted, people-first platform. We are proud to support the South African Police Service and other authorities in creating safer communities through collaboration and transparency.”
The company highlights its continued expansion of its safety initiatives across South Africa, including in-app features for riders and drivers, local partnerships, and active engagement with national and provincial law enforcement agencies.
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