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Africa|Design|Efficiency|Service|Technology
Africa|Design|Efficiency|Service|Technology
africa|design|efficiency|service|technology

Solution to streamline imports into South Africa

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FedEx online tool helps businesses manage imports

22nd November 2024

     

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A new software tool designed to address the increasing complexities and volumes of imports in South Africa has been introduced by global transportation company Federal Express Corporation (FedEx).

The company highlights recent data which indicates that South Africa's import volumes increased by 8.5% in 2023 compared to 2022, reaching a total import value of $110-billion and that the country is positioned to take on larger market shares and handle more imports.

The FedEx Import Tool (FiT) is said to integrate advanced technology and user-focused design aimed at enhancing efficiency, compliance, and the overall end-to-end shipment journey of the import process. Originally developed in India, the solution is being introduced across key Middle East, Indian Subcontinent, and Africa markets, including South Africa.

Key features of the single-window platform include:

  • A unified self-service platform to streamline the shipping process by centralising document management and shipment tracking
  • A dashboard for greater visibility into all stages of import shipments
  • Proactive notifications to expedite the clearance process and minimise delays
  • A direct payment feature for paying customs duties and taxes online
  • Round-the-clock monitoring allows shippers and importers to track their shipments up to 90 days after pickup

“FiT is poised to simplify and accelerate the import processes, providing businesses with enhanced efficiency, transparency, and reliability. This not only equips them to compete but also win in today’s competitive global landscape,” said FedEx VP: marketing for MEISA Nitin Navneet Tatiwala.

FedEx  asserts that it is committed to contributing positively to South Africa’s commercial growth, and supporting government initiatives aimed at enhancing the nation's import capabilities.

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