Monitech and J.H. Fletcher a new strategic partnership
Mining solutions supplier J. H. Fletcher & Co. (Fletcher) confirms that Monitech has been contracted as a Fletcher original equipment manufacturer- (OEM-) authorised parts distributor and repair provider on all Fletcher mining equipment used on coal mines in the sub-Saharan Africa region.
As an established and leading specialist provider of safety and monitoring solutions to the mining industry in South Africa, Monitech believes in establishing long-term, mutually beneficial partnerships with other best-in-class companies that share our vision of mining safety and our commitment to product and service excellence. Monitech and Fletcher are committed to a seamless, integrated transition between companies to assure our customers’ continued professional services.
Our commitment to customers
This Fletcher-endorsed partnership includes Monitech providing professional services and support to our
customers in the following manner:
- Sales and distribution of Fletcher OEM parts
- The supply of critical parts and sub-assemblies
- Timeous sub-assembly repairs
- Machine inspections and audits
- Start-up, commissioning and training
- Established and assured professional Monitech services – 24/7/365
- Monitech customer support line
- Fletcher trained and certified field service support
- Warranty claims and service support
- Operating with current dedicated and experienced Fletcher specialists and repair agents
- Rapid response from both our Benoni and Secunda branches
Fletcher has utmost confidence in Monitech’s ability to serve and support our customers.
For all Fletcher inquiries, please contact Monitech.
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