Global aviation industry IT and technology solutions group SITA has launched a new managed connectivity service, named SITA Connect Fly, to allow airlines to modernise their passenger handling systems. SITA Connect Fly is “powered” by Versa (described by SITA as “the global leader in universal Secure Access Service Edge (SASE) technology”). It provides the latest software-defined networking with built-in cyber protection through Versa’s proven Software-Defined Wide Area Network.

The new system allows airlines, and indeed the wider transport sector, to replace obsolete systems and multiple vendors, which have resulted in increasing costs, security gaps and airport delays. It delivered a way to connect departure control systems (DCS) and Web applications to their passenger-facing workstations (eg check-in kiosks) that is both faster and more secure. It is fully integrated with SITA’s common-use check-in and self-service systems and with the SITA Flex passenger processing system for airports.   

“Airlines across the world are telling us the same thing: they need faster, more resilient systems to keep up with growing passenger volumes and increased cloud services,” reported SITA senior VP communication and data exchange Martin Smillie. “SITA Connect Fly provides a managed secure connectivity service for pre-flight operations worldwide, helping reduce the risk of outages and keeping network and security policies consistent across airports. In practice, this means smoother check-in, more reliable boarding, and a less stressful journey for passengers.”

“As SITA’s technology partner, we are extremely gratified to be part of delivering this modernised network and security infrastructure using our VersaONE Universal SASE platform,” affirmed Versa CEO Kelly Ahuja. “Our innovations have enabled SITA to transform their managed services and be in a leading position to deliver flexibility and agility to their customers.”

VersaONE is an AI-powered platform that integrates network performance and security. By means of Versa’s worldwide cloud gateways, airlines will be able to connect through their closest access point, thereby accelerating response times and cutting delays. The platform ensures sufficient bandwidth for essential applications, maintaining the smooth operation of key systems such as DCS. Connection to the system will be possible from any remote airport, including regional locations.

“SITA Connect Fly builds on SITA’s widely used Community Connect DCS service, currently supporting check-in and boarding control in more than 400 locations worldwide,” stated SITA. “While this revamped managed service will bring all the benefits from its cloud native technology, it will still be cost-effective. Essentially, Connect Fly will deliver more value, yet it will remain price competitive.”

The global SITA company should not be confused with South Africa’s State Information Technology Agency, also known as SITA.