Volkswagen issues recall of more than 25 000 Polo Vivos, NCC reports
The National Consumer Commission (NCC) has notified consumers about the recall by Volkswagen (VW) Group Africa of 25 729 Polo Vivo vehicles made available for sale between February 2025 and February this year.
VW has informed the NCC that the rivet height on the handbrake lever fitted to the affected vehicles may be outside the required specification. If the rivet height is out of specification, the handbrake may not engage properly or could, in rare cases, disengage unexpectedly. This may pose a safety risk, particularly when the vehicle is parked on an incline.
VW has advised that owners of the affected vehicles should take precautionary measures until their vehicles can be inspected and repaired. These precautionary measures include ensuring the vehicle is parked with additional precaution, such as selecting first gear for manual vehicles or “P” for automatic models, as specified in the owner’s manual; and not parking the vehicle on any slope (uphill or downhill).
“Given the high potential risks of the defect, owners of affected vehicles are urged to immediately get their vehicles to any authorised VW dealership for inspection. Any inspection and associated repairs will be done at no cost to the vehicle owners”, says NCC acting commissioner Hardin Ratshisusu.
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