Telecommunications remain central to South Africa’s digital future, enabling economic growth, social inclusion and technological innovation.

Creamer Media’s ‘Telecommunications 2025: Growth, challenges and opportunities’ report shows that the industry in 2025 thus far has been characterised by steady growth, regulatory change and continued digital transformation. The sector is being reshaped by the rapid uptake of mobile broadband and fibre services, while traditional fixed-line and voice offerings steadily decline. Data-driven services are playing an increasingly central role in shaping demand, influencing mobile network operator (MNO) strategies and revenue streams.

Network expansion remains a strong focus, with wider 4G and 5G coverage and major fibre roll-outs supporting improved access. International connectivity is also being reinforced through new subsea cable projects, while satellite technology is gaining ground as a means of reaching remote and underserved areas.

Despite these advances, affordability continues to limit universal access. Efforts to lower data costs and reduce the price of entry-level smartphones are important steps towards bridging the digital divide. At the same time, infrastructure challenges – including vandalism and theft – add pressure to MNOs already investing heavily in resilience and sustainability, including renewable-energy initiatives.

The sector is also undergoing structural adjustment, with mergers, acquisitions and regulatory processes influencing the competitive landscape. What remains true is that universal access to reliable, affordable Internet is no longer optional but essential to South Africa’s digital future.

This report is a summary of information published in Engineering News and Mining Weekly, as well as of information available in the public domain over the past 12 months. The report does not purport to provide analysis of market trends.
 

The information in this report is correct as of September 19, 2025.