Durban’s container terminal implements successful truck booking solution
A month-long collaborative pilot with transporters has seen the Durban Container Terminal (DCT) Pier 2 improve its truck turnaround time by 24%, the entity says in a statement.
The new truck booking solution to manage the flow of trucks into the terminal will remain, to improve and sustain the availability of slots at the terminal.
The terminal now releases available truck booking slots 60 hours in advance compared with the previous 24 hours.
“Landside operations have a dedicated fleet of 16 straddle carriers and the new equipment that keeps coming will only enhance the solution we have agreed on with transporters,” Durban Terminals managing executive Earle Peters says.
He adds that transporters with import container releases of at least 50 containers per transporter per vessel are not required to make any bookings for evacuation. Instead, group import release codes will be used with start and end times applied.
Amid DCT Pier 2 and transporters’ concerns about wasted and expired truck booking slots, there is a provision for transporters to notify the terminal at least 30 minutes in advance if they are unable to adhere to their bookings.
It has been agreed that some deterrents will be implemented for repeat offenders to ensure responsible business.
“Our environment uses systems that are found in similar operations all over the world. However, through engagements with our stakeholders, we have learnt that customised solutions are necessary because the value chain requirements are different across the regions,” Peters explains.
He also acknowledges the contribution of transporters throughout the pilot phase. Peters adds that transporters were appreciative of the level of transparency the terminal demonstrated.
Weekly and monthly engagements between the Durban container terminals and transporters will continue, to deal with any concerns, such as allegations of corruption at the truck staging areas.
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