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Business Process Outsourcing

Home Affairs Minister Naledi Pandor
New IDs to cost R5.3bn
27th September 2013 By: Natasha Odendaal

The national roll-out of South Africa’s new smart identification document (ID) cards was expected to cost about R5.34-billion, Home Affairs Minister Naledi Pandor has confirmed. This was based on... 


Archiving imperative underpins growth at records-management group
27th September 2013 By: Schalk Burger

JSE-listed records management group Metrofile says the necessity for businesses to archive and manage physical and digital information enabled its records-management unit to achieve double-digit... 


By declaring 2014 the 'year of agriculture', the African Union hopes to spur a green revolution
By declaring 2014 the 'year of agriculture', the African Union hopes to spur a green revolution
27th September 2013 By: Sashnee Moodley

Despite some strides having been made over the past decade to enhance agricultural development across Africa, there is not escaping the reality that the continent continues to face serious... 


Understanding IT patterns can help boost manufacturing performance
13th September 2013 By: Schalk Burger

Mining and manufacturing companies can improve performance and collaboration, as well as prepare for future business intelligence systems, by determining how they use information technology (IT)... 


R9bn ICT research roadmap moves into implementation stage,  but funding remains a challenge
R9bn ICT research roadmap moves into implementation stage, but funding remains a challenge
13th September 2013 By: Natasha Odendaal

Following the April approval by Cabinet of the information and communications technology (ICT) research, development and innovation (RDI) Roadmap, the Department of Science and Technology (DST) and... 


Construction consultancy skills can improve project management
13th September 2013 By: Schalk Burger

Construction companies can use international construction consultants to access international best practice skills to win contracts for major local and international projects and manage commercial... 


Data encryption an effective tool to maintain data control
6th September 2013 By: Schalk Burger

Companies should encrypt data to retain control of their data exposure, ensuring that corporate information is not compromised or lost, says managed service provider Global Micro Solutions MD JJ... 


Modern monitoring technology reduces theft
16th August 2013 By: Carina Borralho

Technology which allows for the extreme compression of video footage, enables transportation companies to remotely view live footage from vehicles in transit, ensuring reduced response times to... 


Organisations to be liable for protecting personal data if Info Bill becomes law
9th August 2013 By: Schalk Burger

The pending Protection of Personal Information (PoPI) Bill will regulate the access to and processing of personal data of individuals and juristic persons and will result in public and private... 


IT industry growing despite difficult macroeconomy
2nd August 2013 By: Schalk Burger

The information technology (IT) industry continues to grow, despite difficult macroeconomic conditions worldwide. Expenditure on IT is also growing, as companies seek to leverage their existing IT... 


Keeping projects grounded vital to effective management
19th July 2013

Before any project gets off the ground, one would hope that the costs and benefits have already been carefully weighed up to make sure they balance out and that the project plan includes measures... 


New tool can help boost talent development, staff retention
24th May 2013 By: Schalk Burger

A new South African-developed human resources management software aims to provide companies with a flexible and scalable tool to develop and manage staff, says Piilo Software CEO Phil Lötter. Piilo... 


Push to reduce costs underpins outsourcing in SA
17th May 2013

Outsourcing and shared service use in South Africa are mainly driven by companies seeking to reduce operational costs and support growth strategies for expansion into Africa, says KPMG shared... 


Cloud email firm flags business data banking concept
3rd May 2013 By: Schalk Burger

The importance of email in businesses and the intelligence, productivity and security that can be gleaned from it mean that companies may in the future store their data with cloud providers and... 


R500m investment consolidates Western Cape as global call centre hub
30th April 2013 By: Kim Cloete

Cape Town is becoming a hot destination for the call centre sector, with an announcement of further investments and the creation of many more jobs. Capita, one of the Western Cape’s largest call... 


South Africa wins BPO award
26th April 2013 By: Natasha Odendaal

Two recent awards have put South Africa on the business process outsourcing (BPO) destination map, making it likely that the country will attract increasing investment in the years to come. South... 


Datacentrix moves to acquisitive growth
16th April 2013 By: Natasha Odendaal

JSE-listed information technology group Datacentrix was moving to aggressively pursue acquisitions and bolt-on divisions to close its portfolio gap, CEO Ahmed Mahomed said on Tuesday. The group,... 


Data centre efficiency increasingly demanded
11th April 2013 By: Natasha Odendaal

Just over 70% of CEOs see technological change as the most critical external factor that could impact on their organisations over the next three to five years, while 72% of chief marketing officers... 


Industries explore new innovation-exchange model to accelerate development
22nd March 2013 By: Schalk Burger

A formalised innovation- and solution-exchange platform enables inventors, innovators, entrepreneurs, governments and companies to exchange ideas and solutions relating to a variety of challenges... 


Archiving solution allows for choice within secure framework
1st March 2013 By: Schalk Burger

The productivity of staff can be increased by allowing them to use different applications of their choice, but it requires that a business’s information technology (IT) policies are enforced across... 


Shopping by cellphone gaining momentum, but not yet a mass retail experience
1st March 2013 By: Nomvelo Buthelezi

The number of South African consumers using mobile technology to shop through their cellphones is increasing, eliminating the need to carry cash and banking cards. 


Integrated data sources reduce payroll and accounting fraud
15th February 2013 By: Schalk Burger

The integration of data from payrolls, banks and credit bureaus enables payroll software Sage Pastel Payroll and HR to check credit records, bank details and automate payroll functions, reducing... 


Demand for energy efficient solutions expected to grow across region
15th February 2013 By: Schalk Burger

The IT Business unit of global energy management specialist Schneider Electric foresees promising returns in 2013 from Southern African countries needing energy-efficient solutions for critical... 


Full virtualisation potential unrealised in SA
18th January 2013 By: Schalk Burger

The virtualisation of business processes and backup systems in South Africa may be stalling, owing to the poor implementation and management of such systems, says virtual infrastructure and data... 


South Africa could use IT outsourcing to create jobs
18th January 2013 By: Schalk Burger

There is a significant opportunity for South Africa to develop information technology (IT) outsourcing services to generate jobs for its youth in cities, says IT consultancy Zensar global CEO Dr... 


Smaller firms now also demanding full enterprise resource planning solutions
7th December 2012 By: Schalk Burger

Small and medium-sized companies are demanding fully fledged enterprise-resource planning (ERP) software tools to support their businesses, with interest kindled by the market’s increasing... 


Hybrid data centre models emerging to cope with volume, security demands
30th November 2012 By: Schalk Burger

The large scope and scale of data movements in the near future will radically change the way data centres, data transmission and networks operate, says global networking giant Cisco Consulting... 


Technology in place to enable real-time asset management
23rd November 2012 By: Schalk Burger

The smarter management of all assets, including buildings, manufacturing machinery and mobile assets, will reduce maintenance and energy costs, improving efficiency and sustainability, says global... 


Internet Protocol telephony can reduce costs for small businesses
16th November 2012 By: Schalk Burger

The high cost and long repayment times of private branch exchange (PBX) equipment hamper the emergence of start-up companies and the growth of small companies. The use of Internet Protocol (IP)... 


African demand for document management growing, says Metrofile
5th October 2012 By: Schalk Burger

JSE-listed information and record management group Metrofile reports growing demand for its services in Africa and achieved revenue growth of 13.7% for its financial year ended in June, says... 


New product provides best practice solution for credit lenders
28th September 2012 By: Samantha Herbst

Information services provider and credit-monitoring firm Experian South Africa has launched a solution to automate credit decisions by combining the Experian group’s data assets, predictive... 


Testing solutions can offer developers key insights before systems go live
28th September 2012 By: Schalk Burger

The early and frequent testing of applications under development to determine whether they can handle large volumes of users, are easy to use and will function on different devices and platforms... 


Gijima sells MineRP business unit
26th September 2012 By: Natasha Odendaal

Information and communications technology (ICT) group Gijima has sold its mining technology and consulting business unit, MineRP, to a financial consortium, led by RMB Corvest, for R175-million.... 


Home Affairs seeks suppliers for smartcard IDs
25th September 2012 By: Natasha Odendaal

The Government Printing Works (GPW), under mandate from the Department of Home Affairs (DHA), called for expressions of interest (EOI) from manufacturers able to produce the blank cards required... 


Business services group targets emerging market opportunities
21st September 2012 By: Schalk Burger

Business support and technology services company Morvest Business Group will continue to target growth in emerging markets to increase margins, says Morvest CEO Mohammed Varachia. 


Mobile email management for mobile IT workers
24th August 2012

Information technology (IT) service provider Gijima has implemented a unified email management system to enable its extensive mobile workforce to access its email archives instantly, said Gijima... 


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Sector News

Showroom

Goodwin Submersible Pumps Africa (Pty) Ltd
Goodwin Submersible Pumps Africa (Pty) Ltd

Goodwin Submersible Pumps Africa is sole distributors for Goodwin electrically driven, submersible, abrasion resistance slurry pumps.

VISIT SHOWROOM 
Avlock International
Avlock International

Avlock International is a leading manufacturer and distributor of Specialized Fastening Systems.

VISIT SHOWROOM 
Weir
Weir

Weir is a global leader in mining technology. We recognise that our planet’s future depends on the transition to renewable energy, and that...

VISIT SHOWROOM 
VEGA Controls SA (Pty) Ltd
VEGA Controls SA (Pty) Ltd

For over 60 years, VEGA has provided industry-leading products for the measurement of level, density, weight and pressure. As the inventor of the...

VISIT SHOWROOM 

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